Your case will be handled by a first-rate professional, who understands the specific technological and legal aspects involved. Your software patent application will not be written by a biologist (unless the biologist also knows computer science).
We want you to feel that you are our most important client: Large or small, you will promptly receive the attention and time that you need from our senior staff. If there is something you do not understand, ask us.
Dates are crucial in IP, and we are compulsive about them. As long as you are prompt in giving us your instructions, we promise to finish our job well in advance of the deadline.
No surprises when it comes to billing: We will give you a budget for approval before we start any major job, and we will stick to it as long as the work scope does not change. On matters that we handle for you, there will be no niggling administrative charges for local phone calls, copying, routine reporting letters, reminders or changes in exchange rate. (Sorry, we cannot control our foreign associates, but we are working on it.)